HOW TO EXCHANGE
If you would like to exchange merchandise purchased from the FOX Racing Shox Store for a different size or color please follow these instructions. Items purchased online cannot be returned at American Apparel Retail Stores.
- Place the items you wish to return in a box
- You must include a copy of the invoice
- Please provide a brief reason for your dissatisfaction
- Send to the following address:
FOX Racing Shox Store Exchanges/Returns Department
130 Hangar Way
Watsonville, CA 95076
You are responsible for return postage. We urge you to use priority mail or a carrier that generates tracking numbers, as we will not be responsible for lost packages.
Please allow 2-3 weeks for receipt and processing of your return.
Please call our Order Line (800)FOX-SHOX to place your new order.
HOW TO RETURN
If you would like to return merchandise purchased from the FOX Racing Shox Online Store please follow these instructions. Items purchased online cannot be returned to Retail Stores.
- Place the items you wish to return in a box
- You must include a copy of the invoice
- Please provide a brief reason for your dissatisfaction
- Send to the following address:
FOX Racing Shox Store Exchanges/Returns Department
130 Hangar Way
Watsonville, CA, 95076
You are responsible for return postage. We urge you to use priority mail or a carrier that generates tracking numbers, as we will not be responsible for lost packages.
PLEASE NOTE
Items that have been laundered or altered in any way cannot be accepted for exchange or return. Return or exchange must be done within 30 days of purchase.
Please allow 2-3 weeks for receipt and processing of your return.
